
Privacy Policy
Introduction
Holbrook Home Solutions is committed to protecting and respecting your privacy. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. The following outlines our privacy policy.
Who We Are
Holbrook Home Solutions LLC (known as, Holbrook Home Solutions), is a company located in Delaware, USA.
Data We May Collect From You
We may collect and process the following information:
Information that you provide by filling out forms on our site.
Information provided at the time of registering as a user on our website subscribing to our services or requesting further assistance
You participate in a contest or giveaway with us
When you contact us in person, by phone, through our website, email or social media accounts (holbrookhomesolutionsde)
Completed surveys that we use for data/research purposes; although you do not have to respond to them.
By submitting your email & phone number on our site, you give consent to receiving occasional emails & SMS messages about special offers, or other information from us.
Usage Data
Usage Data is collected automatically when using our website. Usage Data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website and service.
Where We Store Your Personal Data
Personally identifiable information collected by is securely stored and is not accessible to third parties. Any payment transactions will be encrypted. Cleaning technicians will only have access to your first name and address before the scheduled service. They will not have access to your credit card information. When creating an account with us (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
Uses Made Of The Data
We use information kept about you in the following ways:
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Photography and Marketing
As part of our service, Holbrook Home Solutions LLC may take photographs of cleaned areas or before-and-after comparisons for marketing and promotional purposes. These photographs will never include any personal information, identifying details, or personal photos visible in the background. Our goal is to showcase the quality of our work while maintaining your privacy and respecting your space.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Children’s Privacy
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If We become aware that we have collected personal data from anyone under the age of 13, without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If You click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes To Our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, when appropriate, notified to you by e-mail.
Your Consent
By using our website and/or services, you indicate that you agree to our privacy policy and that you agree to abide by it. If you do not agree to our privacy policy, please refrain from using our website and services.