
Frequently Asked Questions
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Yes! We are locally owned and operated, unlike other companies. We love supporting our community and local businesses.
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Besides being locally and family owned, we only use eco-friendly, non toxic products. The health of our team members and customers is very important to us!
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At Holbrook Home Solutions, building a trusting relationship with our customers, is a top priority. Our team members go through rigorous background checks and training, to ensure top quality people are coming into your homes. We pay our employees a livable salary with potential for growth within our company. In doing this, we have a low employee turnover.
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Our standard cleaning includes vacuuming, mopping and light dusting. We disinfect the bathrooms and the kitchen.
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We include everything that is in our standard clean, plus a little more TLC. We scrub buildup in the bathroom and kitchen. We wipe baseboards in the bathroom, window ledges, doors, door frames, banisters/ handrails. We wipe the front of cabinets in the bathroom and kitchen.
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We advise all of our customers to get a deep clean to start then standard cleanings to maintain. If you have not had a professional service done within 30 days then you should book a deep clean first.
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We advise a deep cleaning to start then standard cleans biweekly. In doing this, it makes it easier or us to maintain your home.
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“Add-ons” are things we don’t include in our services but offer at an extra cost. Our add-ons include:
-Extra rooms (office/dens)
-Inside fridge
-Inside oven
-Inside cabinets
-Interior windows
-Wet wipe blinds
-Wet wipe baseboards
-Laundry & folding
-Dishes
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It depends on the cleaning that you booked and how big your house is. It can be anywhere from 2 hours to 6 hours.
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Pre-cleaning is something you do the day before your scheduled service. You want to make sure you tidy up your space so that we can focus on cleaning.